Privacy Policy

CleanworksPNW privacy policy details

CleanworksPNW (“we,” “us,” or “our”) operates cleanworkspnw.com. We are a locally owned commercial cleaning company based in Spokane, Washington, serving Spokane, Spokane Valley, Liberty Lake, Cheney, Airway Heights, Coeur d’Alene, and Post Falls. This policy explains what information we collect through this website, how we use it, and the choices you have.

Information we collect

We collect only the information you voluntarily provide when you use our website’s forms:

• Contact and quote form submissions. When you submit our contact form or request a free quote, we collect your name, email address, phone number, business or facility name, the type of service you’re interested in, and any message you include.
• On-site consultation details. If you invite us to tour your facility, we may note scope, square footage, scheduling, and compliance needs so we can prepare an accurate custom quote.
• Technical usage data. We use minimal first-party analytics to understand how the site is used (pages visited, approximate region). This data is aggregated and is not linked to your name or contact details.

We do not operate an e-commerce store, process payments through this website, or offer user accounts. We never ask for credit card numbers, Social Security numbers, or medical information via this site.

How we use your information

We use the information you submit to:

• Respond to your inquiry and provide a cleaning quote.
• Schedule consultations and coordinate service if you become a customer.
• Send you information you specifically request about our services.
• Improve our website and the content we publish.

We do not sell, rent, or trade your personal information to third parties.

Cookies and analytics

This website uses minimal first-party analytics to understand which pages are most useful and how visitors find us. We do not use advertising trackers or cross-site behavioral profiling. Any cookies used are limited to what is necessary to operate the site and measure aggregate traffic. You can disable cookies in your browser settings without affecting your ability to read the site or submit a form.

Third-party services

We rely on a small number of trusted services to operate the site. Each has its own privacy practices:

• Cloudflare. Our website is hosted on Cloudflare Pages, and we use Cloudflare Turnstile to protect our forms from automated spam. Turnstile may run a lightweight check in your browser; it does not require solving a challenge and does not collect personal data for advertising.
• Promisynx accessibility widget. We load the Promisynx accessibility widget (Promisynx Solutions) on every page so visitors can adjust on-page presentation such as contrast and text size. The widget is served from widget.promisynxsolutions.com and, in the course of providing these adjustments, may process technical data such as your IP address and may set cookies necessary for its function. Please refer to Promisynx Solutions’ website (opens in a new tab) for details.
• Embedded maps. Our contact page may embed a Google Map to show our service area. Google sets its own cookies when you interact with the map; please refer to Google’s Privacy Policy (opens in a new tab) for details.

Data retention

We keep your contact and quote submissions only as long as needed to respond to your inquiry, provide service, and meet any record-keeping obligations. If you ask us to delete your information, we will remove it from our active systems within a reasonable timeframe, subject to any legal retention requirements.

Your rights and choices

You may request access to, correction of, or deletion of the personal information you have shared with us. You can also ask us to stop contacting you at any time. To exercise any of these rights, contact us through our contact form and we will respond within 30 days.

Children’s privacy

Our services are intended for businesses and property professionals. This website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information through our forms, please contact us and we will promptly delete it.

Security

We take reasonable measures to protect the information you submit, including transmitting form data over encrypted (HTTPS) connections and limiting internal access. No method of transmission over the internet is fully secure, but we work to protect your information using industry-standard practices.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be noted here so you can always find the current version.

Contact us

Questions about this Privacy Policy or the information we hold? We welcome them. The fastest way to reach us is our contact form: