Accessibility Statement

CleanworksPNW accessibility statement details

CleanworksPNW aims to conform to WCAG 2.2 Level AA (Web Content Accessibility Guidelines 2.2, Level AA). We believe a clean, well-organized facility and a clean, well-organized website go hand in hand—both should welcome everyone. This page describes the measures we take, the tools we provide, the limitations we know about, and how to reach us if something isn’t working for you.

Our conformance target

We design and build our site to meet WCAG 2.1 Level AA, the standard referenced by the Americans with Disabilities Act (ADA) for web accessibility, and we aim for the newer, stricter WCAG 2.2 Level AA where possible. Our development process follows a documented set of 30 pipeline-enforceable accessibility rules (semantic structure, keyboard navigation, color contrast, form labels, focus management, and more), and every page is checked against them before it ships.

Measures we take

Concrete things we do to make this site accessible:

Semantic structure and landmarks

Each page uses proper HTML landmarks—a <nav>, a <main>, and a <footer>—with a single descriptive <h1> and a logical heading hierarchy underneath. A “Skip to main content” link is the first thing keyboard and screen-reader users reach on every page.

Keyboard navigation

You can navigate the entire site with a keyboard alone—Tab to move forward, Shift+Tab to move back, Enter or Space to activate links and controls. Every interactive element has a visible focus ring so you always know where you are. Menus, accordions, and dialogs follow the WAI-ARIA keyboard patterns.

Color and contrast

Our color palette is chosen so that text meets WCAG AA contrast ratios against its background. Links are never indicated by color alone—they also carry an underline—so they’re recognizable without relying on hue.

Forms and labels

Every form field has a programmatically associated label, sensible autocomplete hints (so password managers and browsers can help), and clear error messages that point to the field in error and suggest a fix. Status messages (like a successful submission) are announced to assistive technology without stealing your focus.

Images and media

Informational images have concise descriptive alternative text, and purely decorative images are hidden from assistive technology so they don’t add noise. There is no auto-playing audio or video on this site.

Respect for motion preferences

We honor your operating-system prefers-reduced-motion setting. When you have reduced motion enabled, non-essential animations are disabled and the site delivers instant state changes instead.

On-page accessibility widget

We provide a third-party accessibility widget (powered by Promisynx Solutions (opens in a new tab)) on every page. It appears as a small button (lower-right) you can open at any time to adjust contrast, text size, and other display options. The accessibility measures described on this page are also built directly into every page of this site, so the widget is an additional layer of control rather than a substitute for them.

Known limitations

We work hard to keep the site accessible, but a few areas depend on third parties we don’t fully control:

• Embedded maps. Our contact page may include a Google Maps embed to show our service area. Google controls the accessibility of the map interface itself; if you have trouble using it, you can always reach us through our contact form instead.
• Third-party links. We occasionally link to external resources (for example, Instagram or industry guidance). Those sites have their own accessibility practices outside our control.
• Older content. As we add new pages, we review them against our rules before publishing. If you find something we missed on an older page, please let us know and we’ll fix it promptly.

How we test

We combine automated checks (WAVE, Lighthouse, and accessibility scanners) with manual testing—keyboard-only navigation, screen-reader verification (NVDA with Firefox), 200% zoom and 320px reflow testing, and prefers-reduced-motion checks. Automated tools catch only a fraction of real issues, so the manual pass matters; both are part of our release checklist.

Feedback and support

If anything on this site is hard to use, we want to know. Your feedback helps us fix it for you and for the next visitor. The best way to reach us is our contact form:

• What to send: a short description of the issue, the page or feature it affects, and the browser or assistive technology you’re using.
• Our response time: we aim to acknowledge accessibility feedback within two business days and to address confirmed issues as quickly as we reasonably can, depending on complexity.
• Need another format? If you’d like information about our services in a different format (large print, plain text, etc.), tell us in your message and we’ll accommodate your request.

Continuous improvement

Accessibility is an ongoing practice, not a one-time checklist. As WCAG evolves and as we learn from our visitors, we update this site. We’ll revise the “Last updated” date at the top of this page whenever we make a meaningful change.